Unique, statement, jewellery & accessories handmade to the highest quality by Jess in Reading, UK. With a variety of jewellery finishing options from sterling silver to clip ons, there are pieces to suit everyone. Free UK delivery provided with a quick turnaround time between order and dispatch with all packaging being either recyclable or biodegradable. Contact Jess with any queries for direct and speedy customer service responses.

FAQ

See below for my most frequently asked questions! If your question is not answered below then check the shop terms and conditions or feel free to contact me via the contact page here and I will get back to you as soon as possible!

When will my order arrive?

My current processing time for completing an order after it has been placed it is 1-2 working days. You will then received a dispatch email notification letting you know that your items have been shipped.

I currently use Royal Mail Click & Drop to post out my orders. I offer free delivery for the UK and for that I use Royal Mail Second Class delivery which takes an estimated 3 days to arrive. I also offer an upgrade to First Class delivery at checkout for £1.50 which takes an estimated 1-2 days to arrive.

If you live in the UK and your order takes over 7 working days to arrive after you have received your dispatch email, then please do get in touch!

For international orders I post my orders using Royal Mail International Standard which takes an estimated 7-10 days to arrive.

Can you do clip on earrings?

I offer a large range of my earrings as clip ons. Those designs that are able to be made as clip ons will have ‘Clip Ons’ as an option on their ‘Finish’ menu. If that option is not there then unfortunatley I cannot do clip on versions of that design (e.g: hoop earrings).

What earring ‘finish’ is right for me?

Please click this link to read my ‘Jewellery Finishing Guide’ blog post to help work out which type of finish you should select for your jewellery.

CAN YOU DO CUSTOM DESIGNS?

I can indeed! If you are interested in me creating a custom design for you then simply get in touch via the ‘Contact’ tab, email me directly at jessadamsdesign@gmail.com or message me on Instagram.

How do I care for my new jewellery?

Care Guide

To make sure your new jewellery stays in it’s best possible condition please ensure items are kept away from water to prevent metal tarnishing. The resin and polymer clay shapes themselves can be wiped clean with a dry or very slightly damp cloth (in this case avoid any of the metal).

It is best to store your jewellery pieces away from strong direct sunlight as long periods of exposure to UV light can cause resin to yellow over time. All of my pieces are created from the highest quality anti-yellowing resin but I still recommend to keep them in a jewellery box or at least away from the window.

If you do notice that your jewellery tarnishes unusually quickly then please do get in contact!